{"id":1609,"date":"2020-06-15T13:21:26","date_gmt":"2020-06-15T13:21:26","guid":{"rendered":"https:\/\/www.classicdrycleaner.com\/?page_id=1609"},"modified":"2025-12-30T14:19:23","modified_gmt":"2025-12-30T14:19:23","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.classicdrycleaner.com\/about-us\/frequently-asked-questions\/","title":{"rendered":"Classic Drycleaner FAQ"},"content":{"rendered":"<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"What is dry cleaning?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Dry cleaning is a process that uses a cleaning solvent and a tumble action process.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How do you clean my clothes without getting them wet?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"In short, items are sorted by fabric, color, and care instructions.  They are placed in a large, front-loading dry cleaning machine.  Items are cleaned and dried in the same cycle.  Because no moisture (meaning from water) is used in the process, and because items go in \u201cdry\u201d and come out \u201cdry\u201d, we call it dry cleaning.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How do I know which of my garments can be dry cleaned?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"All garments are required to have care instructions, either on an attached tag or accompanying documentation.  Dry clean only garments will have the dry clean symbol indicated on the tag. Please reference our Care Label Symbol sheet to view this and more common laundry care symbols.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Should I attempt stain removal at home?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"If you wish to try to remove a stain on your own at home, please reference our home remedies and stain removal guide. If you wish to have Classic Drycleaners take care of your stains, bring your garment to one of our eight great locations.<\/p>\n<p>If you are especially concerned about the stain setting, call ahead for tips on what to do to mitigate the damage before you can make it in.\nIf you\u2019re ever in doubt about a spot or stain, it\u2019s always best to do nothing at home, and bring it to the experts.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Does Classic Drycleaner preserve wedding gowns?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Yes! Classic Drycleaners is the only member of the Association of Wedding Gown Specialists&#x2122; in south-central Pennsylvania!  Our on-site Specialist&#x2122; cares for all gowns, which means your dress will remain in our care throughout the entire process.  View our Wedding page for more information!\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How do your prices compare to the other Dry Cleaners in our area?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Classic Drycleaners offers competitive pricing for all of our services. Check out our pricing page for specific prices by item.  All pricing reflects our everyday 10% discount \u2013 no cards or coupons required!\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Where is the location closest to me?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Use the Find Your Location tool at the top of this page to find which one of our eight great locations is closest to you. You can also view our location page to see them all.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What are your hours of operation?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Our hours of operation vary depending on the location. Please select the location you wish to visit below to see the hours.<\/p>\n<p>Carlisle | Enola | Etters | Harrisburg 2nd Street | Harrisburg Linglestown Road | Lemoyne- 12th Street | Lemoyne- Market Street | Mechanicsburg\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Does Classic Drycleaners do alterations?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Absolutely! Our professional clothing tailors are here to help you with any alterations or repairs you may need. Some of our common alterations and repairs include:  shortening skirts, dresses, and pants; fixing buttons and zippers; sewing on patches; and bridal and formal wear alterations.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What is the turn-around time on tailoring?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Most alterations and repairs take 3-5 days for completion.  More complicated and involved repair work, such as bridal and formal wear, may take longer.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What kind of discounts or promotions does Classic Drycleaner offer?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"At Classic Drycleaners, our 10% everyday discount is automatically applied to every order. We also run monthly specials and ongoing hassle-free rewards. View our Special Offers page for more information. <\/p>\n<p>Want to be the first to learn about our monthly specials?  Text CLASSIC to 833-948-2328.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Is Classic Drycleaners a Green Dry Cleaner?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Yes, we are considered a Green Dry Cleaner.  In addition to our heated hydrocarbon solvent, which is not labeled as a probable carcinogen by the EPA, we have numerous active recycling programs in place to minimize waste.  We also continually identify and implement programs and equipment designed to reduce utility usage.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Does dry cleaning shorten the life of a garment?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"No!  In fact, dry cleaning prolongs the life of garments as it removes soiling and stains which can permanently damage garments and fabric over time.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What services does Classic Drycleaners provide?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"At Classic Drycleaners we offer the following services:<\/p>\n<p>Commercial Services for Spas, Non-Surgical Medical offices, etc.\nPolice & First responder Uniform Cleaning\nHome & Office Pickup & Delivery\nLaundromats\nRepairs & Alterations\nShoe Repair & Cleaning Services\nSuede & Leather Services\nWash & Fold Laundry Service\nWedding Gown Services\nDrycleaning & Shirt Laundry\nFire, Smoke & Water Damage Restoration\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Why should I choose Classic Drycleaners over a competitor?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"With 50 years of experience, Classic Drycleaners is your best option when it comes to drycleaners and laundromats in the greater Harrisburg area. We have eight dry cleaning locations, five laundromats, and free pickup & delivery service.  We love our community, and support over 600 local events each year.  We have numerous community partnerships and offer free Class A and Class B uniforms cleaning for our local volunteer fire departments.\"\n    }\n  }]\n}\n<\/script><\/p>\n<h2><span style=\"font-weight: 400;\">What is dry cleaning?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/what-is-dry-cleaning\/\">Dry cleaning<\/a> is a process that uses a cleaning solvent and a tumble action process.\u00a0 We use a solvent called heated hydrocarbon.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How do you clean my clothes without getting them wet?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In short, items are sorted by fabric, color, and care instructions.\u00a0 They are placed in a large, front-loading dry cleaning machine.\u00a0 Items are cleaned and dried in the same cycle.\u00a0 Because no moisture (meaning from water) is used in the process, and because items go in \u201cdry\u201d and come out \u201cdry\u201d, we call it dry cleaning.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How do I know which of my garments can be dry cleaned?<\/span><\/h2>\n<p><img decoding=\"async\" class=\"size-full wp-image-1312 alignright\" src=\"http:\/\/www.classicdrycleaner.com\/content\/uploads\/2019\/10\/classic-drycleaners-mg-care-label-symbols-1.jpg\" alt=\"Laundry symbols and names\" width=\"1140\" height=\"1300\" srcset=\"https:\/\/www.classicdrycleaner.com\/content\/uploads\/2019\/10\/classic-drycleaners-mg-care-label-symbols-1.jpg 1140w, https:\/\/www.classicdrycleaner.com\/content\/uploads\/2019\/10\/classic-drycleaners-mg-care-label-symbols-1-263x300.jpg 263w, https:\/\/www.classicdrycleaner.com\/content\/uploads\/2019\/10\/classic-drycleaners-mg-care-label-symbols-1-768x876.jpg 768w, https:\/\/www.classicdrycleaner.com\/content\/uploads\/2019\/10\/classic-drycleaners-mg-care-label-symbols-1-898x1024.jpg 898w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">All garments are required to have care instructions, either on an attached tag or accompanying documentation.\u00a0 Dry clean only garments will have the dry clean symbol indicated on the tag. Please reference our <a href=\"https:\/\/www.classicdrycleaner.com\/clothing-care-symbols\/\">Care Label Symbol sheet<\/a> to view this and more common laundry care symbols.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Should I attempt stain removal at home?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you wish to try to remove a stain on your own at home, please reference our <a href=\"https:\/\/www.classicdrycleaner.com\/home-remedies-stain-removal\/\">home remedies and stain removal guide<\/a>. <\/span><span style=\"font-weight: 400;\">If you wish to have Classic Drycleaners take care of your stains, bring your garment to one of our eight great locations. <\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">If you are especially concerned about the stain setting, call ahead for tips on what to do to mitigate the damage before you can make it in.<br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">If you\u2019re ever in doubt about a spot or stain, it\u2019s always best to do nothing at home and bring it to the experts.<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignleft wp-image-779 size-full\" src=\"http:\/\/www.classicdrycleaner.com\/content\/uploads\/2018\/12\/wedding-gownflowers.jpg\" alt=\"Women in Wedding Dress With Flowers\" width=\"500\" height=\"333\" srcset=\"https:\/\/www.classicdrycleaner.com\/content\/uploads\/2018\/12\/wedding-gownflowers.jpg 500w, https:\/\/www.classicdrycleaner.com\/content\/uploads\/2018\/12\/wedding-gownflowers-300x200.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Does Classic Drycleaner preserve wedding gowns?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Yes! Classic Drycleaners is the only member of the Association of Wedding Gown Specialists&#x2122; in south-central Pennsylvania!\u00a0 Our on-site Certified Wedding Gown Specialist&#x2122; cares for all gowns, which means your dress will remain in our care throughout the entire process.\u00a0 View our <a href=\"https:\/\/www.classicdrycleaner.com\/services\/wedding-gown-services\/\">Wedding page<\/a> for more information!<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How do your prices compare to the other Dry Cleaners in our area?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Classic Drycleaners offers competitive pricing for all of our services. Check out our <a href=\"https:\/\/www.classicdrycleaner.com\/services\/prices\/\">pricing page for specific prices by item<\/a>.\u00a0 All pricing reflects our everyday 10% discount &#8211; no cards or coupons required!<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Where is the location <\/span><span style=\"font-weight: 400;\">closest <\/span><span style=\"font-weight: 400;\">to me?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Use the Find Your Location tool at the top of this page to find which one of our eight great locations is closest to you. You can also <a href=\"https:\/\/www.classicdrycleaner.com\/locations\/\">view our location page<\/a> to see them all.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What are your hours of operation?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Our hours of operation vary depending on the location. Please select the location you wish to visit below to see the hours.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/company\/locations\/carlisle\/\">Carlisle<\/a> | <a href=\"https:\/\/www.classicdrycleaner.com\/company\/locations\/enola\/\">Enola<\/a> | <a href=\"https:\/\/www.classicdrycleaner.com\/company\/locations\/etters\/\">Etters<\/a> | <a href=\"https:\/\/www.classicdrycleaner.com\/company\/locations\/harrisburg\/\">Harrisburg 2nd Street<\/a> | <a href=\"https:\/\/www.classicdrycleaner.com\/company\/locations\/harrisburg-linglestown-road\/\">Harrisburg Linglestown Road<\/a> |\u00a0 <a href=\"https:\/\/www.classicdrycleaner.com\/company\/locations\/hummelstown\/\">Hummelstown<\/a> |\u00a0<a href=\"https:\/\/www.classicdrycleaner.com\/company\/locations\/lemoyne\/\">Lemoyne <\/a>| <a href=\"https:\/\/www.classicdrycleaner.com\/company\/locations\/mechanicsburg-simpson-ferry-road\/\">Mechanicsburg <\/a>| <a href=\"https:\/\/www.classicdrycleaner.com\/locations\/camp-hill\/\">Camp Hill<\/a><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Does Classic Drycleaners do alterations?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Absolutely! Our <a href=\"https:\/\/www.classicdrycleaner.com\/services\/repairs-alterations\/\">professional clothing tailors<\/a> are here to help you with any alterations or repairs you may need. <\/span><span style=\"font-weight: 400;\">Some of our common alterations and repairs include:\u00a0 shortening skirts, dresses, and pants; fixing buttons and zippers; sewing on patches; and bridal and formal wear alterations.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is the turn-around time for tailoring?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Most alterations and repairs 5 days for completion.\u00a0 More complicated and involved repair work, such as bridal and formal wear, may take longer.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What kind of discounts or promotions does Classic Drycleaner offer?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When you visit any of our eight locations, you are automatically enrolled in our Customer Rewards program. View our <a href=\"https:\/\/www.classicdrycleaner.com\/special-offers\/\">Special Offers page<\/a> for more information.\u00a0 <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Is Classic Drycleaners a Green Dry Cleaner?<img decoding=\"async\" class=\"alignright wp-image-926 size-full\" src=\"http:\/\/www.classicdrycleaner.com\/content\/uploads\/2019\/01\/Proofs-Classic-Drycleaners.jpg\" alt=\"Owner Holding The Energy Efficient Business Award\" width=\"600\" height=\"466\" srcset=\"https:\/\/www.classicdrycleaner.com\/content\/uploads\/2019\/01\/Proofs-Classic-Drycleaners.jpg 600w, https:\/\/www.classicdrycleaner.com\/content\/uploads\/2019\/01\/Proofs-Classic-Drycleaners-300x233.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Yes, we are considered a <a href=\"https:\/\/www.classicdrycleaner.com\/about-us\/our-environment\/\">Green Dry Cleaner<\/a>.\u00a0 In addition to our heated hydrocarbon solvent, which is not labeled as a probable carcinogen by the EPA, we have numerous active recycling programs in place to minimize waste.\u00a0 We also continually identify and implement programs and equipment designed to reduce utility usage.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Does dry cleaning shorten the life of a garment?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">No!\u00a0 In fact, dry cleaning prolongs the life of garments as it removes soiling and stains which can permanently damage garments and fabric over time.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What services does Classic Drycleaners provide?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">At Classic Drycleaners we offer the following services:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/services\/commercial-delivery\/\">Commercial Services<\/a> for Spas, Non-Surgical Medical offices, etc.<\/span><\/li>\n<li><a href=\"https:\/\/www.classicdrycleaner.com\/services\/police-first-responder-uniforms\/\">Police &amp; First responder Uniform Cleaning<\/a><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/services\/home-office-pickup-and-delivery\/\">Home &amp; Office Pickup &amp; Delivery<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/services\/laundromats\/\">Laundromats<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/services\/repairs-alterations\/\">Repairs &amp; Alterations<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/services\/shoe-repair-cleaning-services\/\">Shoe Repair &amp; Cleaning Services<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/services\/suede-and-leather-services\/\">Suede &amp; Leather Services<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/services\/wash-fold-laundry\/\">Wash &amp; Fold Laundry Service<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/services\/wedding-gown-services\/\">Wedding Gown Services<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.classicdrycleaner.com\/services\/drycleaning-shirt-laundry\/\">Drycleaning &amp; Shirt Laundry<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Why should I choose Classic Drycleaners over a competitor?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With over 50 years of experience, Classic Drycleaners is your best option when it comes to drycleaners and laundromats in the greater Harrisburg area. We have <a href=\"https:\/\/www.classicdrycleaner.com\/locations\/\">eight dry cleaning locations<\/a>, <a href=\"https:\/\/www.classicdrycleaner.com\/services\/laundromats\/\">five laundromats<\/a>, and <a href=\"https:\/\/www.classicdrycleaner.com\/services\/home-office-pickup-and-delivery\/\">free pickup &amp; delivery service<\/a>.\u00a0 We love our community and <a href=\"https:\/\/www.classicdrycleaner.com\/community-support\/\">support over 600 local events each year<\/a>.\u00a0 We have numerous community partnerships and offer <a href=\"https:\/\/www.classicdrycleaner.com\/services\/police-first-responder-uniforms\/\">free Class A and Class B uniform cleaning<\/a> for our local volunteer fire departments.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Do you have a question for Classic Drycleaners that was not answered above? <a href=\"https:\/\/www.classicdrycleaner.com\/contact-us\/\">Send us your questions<\/a> online or call us!<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is dry cleaning? Dry cleaning is a process that uses a cleaning solvent and a tumble action process.\u00a0 We use a solvent called heated hydrocarbon. How do you clean [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":7,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1609","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Classic Drycleaner FAQ - Classic Drycleaners<\/title>\n<meta name=\"description\" content=\"Do you have a question for Classic Drycleaners? View our FAQ here! 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